Take theses steps to isolate a license problem when running filePro on Windows.

Go to the services of windows to stop or make sure the service is stopped.

Start - Control Panel - Administrative Tools - Services

Look for the entry called fplm_service

If the service is not already stopped, Right Click on fplm_service and select Stop then proceed to the next step.

Go to the ~/fp/logs directory where filePro is installed.

Edit the file called servlog.cfg

Make sure the lines towards the bottom are not commented out

NEWFILE,DEBUG,server.log

DAILY,WARN,server_warn.log

Save the servlog.cfg file

Then go to the services of Windows to try to start the license service.

Start - Control Panel - Administrative Tools - Services

Look for the entry called fplm_service

Right Click on fplm_service and select Start

If the service does not start, read or send the logs that are located in the ~/fp/logs directory of your installation. These logs will tell us what is not proper about your license or configuration.